Positive Edge Technologies
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Seat Management / Help Desk Services
Seat Management is a total service solution for the desktop that includes computers, servers, networks and services. Services are provided on a “per-seat” basis (meaning per workstation or terminal that is operated by one user at a time).

Service offerings vary depending on your needs, and tiered services are usually available.
Typical services may include:

Asset management.

IT Infrastructure management.

Help-desk support.

Hardware and software installations.

Data migration.

Software Patches.

Memory Management.

Backup and Recovery Plan.

Specialized program support.

Maintenance support.

Training
.

Design and installation services
.

HW/SW and network discovery, analysis and       evaluation
.

Special access requirements analysis
.

Network, server and desktop requirements       analysis
.

System operations support
.

Guaranteed performance-based service
.
 
 
 
 
 
 
Services
Network Infrastructure    Management
Application Design    Development
Web Based Solutions
Seat Management / Help    Desk Services
Document Management
E-learning Solutions
Professional Services
Methodology